Saturday, January 19, 2008

Minor failure

I just got word today from Ron that I forgot to do something last night. It wasn't transmitting the time cards, I remembered that. It wasn't pricing, I was pretty on top of that. The thing that I forgot was to ensure that the back door was closed. Of all the places I've worked, Southgate has been the first store to use the back door on a daily basis. Most other stores use the front door exclusively, and I always remember to lock that. In this case, not only was the back door unlocked, it was open. Open to the point that Mall Security noticed it and called Ron. At 10:30pm last night. Major breach of security on my part, and it could even get a finger pointed in my direction as an accomplice to theft. Grounds for immediate dismissal. Why did I not double check that the door was closed? The person I assigned to use the door to get the garbage out was the person I hired and vouched for his personal character. I went to bat for this guy, and I thought that he was capable of closing the door. There's a bit of a trick to it, and I thought that he had it under his belt already, or if he didn't, he would have asked me how to get the door closed. I suppose I'm too trusting, and I haven't learned one of the basis rules of management. Everyone below you is an idiot, and you cannot trust them. I always thought that people had integrity and strength of character and didn't need someone over their shoulder every single step of the way.

Is that the secret to sucess? Use resources to succeed, such as capital and people. Employees are nothing more than ants that gather and distribute. There's no point in thinking of them as anything but.

Ok, I might be getting a little pesemistic here, but I have the most feeling that tomorrow or Monday, I am going to get fired, unless I can present a strong case as to why I should stay on with the Source. My reasons for applying in the first place was simply because a) I needed employment to sustain my family, b) I wanted a job that would be close to home, and c) I liked the idea of working with products that I like, would buy myself, and could recommend to people. I never thought of it as a career after school, although there was a small parallel to what I majored in University. I know there is more to life than doing retail, but when you have someone tell you point blank that he doesn't trust you, and he can't believe that he ever did, that's really low. It doesn't matter that I've never lost my temperment with a customer, or that I do my best with sales and training (of course with the training that would involve proper securing of the back door, now wouldn't that! Hush, trying to make a point), the fact of the matter is that in business, you want more assets than liabilities. If you can get rid of liabilities all together will little to now effect, all the better. It's a matter of business, not personal issues.

I still have a hard time getting over how bitter Ron was when he talked to me today. I've only heard him raise his voice once, and we were getting ready for a visit from upper management.

I thinking if Ron passed this along to the Millwoods manager, where I'll be working tomorrow, or where I'll be fired from as the case may be, but then I realized that he might read this himself.

Ron told me to think about what I'll tell Steve next time I see him. Specifically, why I should remained employed with the company. I just keep thinking about my family, and if I lose the job how very, very screwed we could be. Caitlin's EI ends next month, and as our finances stand right now, we have a burn time of about two months. I'm also one of the most knowledgeable salespeople in Edmonton, and that makes for a great asset to the company. With time I can learn management skills, which was a heavy hat to take.

Speaking of Ron, I just got off the phone with him, and I am now very glad that I pay tithing, was sealed in the temple, and uphold me priesthood covenants. He said, "God must really love you." Quite litterally, that sentance alone was an answer to my prayers. He didn't go into much detail after that, but he did say that I'm not going to be fired. He also said that Steve Chand will be visiting me with the advice that Don forwarded to Ron, who then presented it before Randy, the Regional Manager. I was also told that I need to be at the top of my game over the next few days to prove that I am ready and worthy for whatever this is.

Confused yet? I almost made Caitlin smack me when I wouldn't say what it was that is going to happen. I didn't tell her because I simply was not told, and therefore do not know.